“Be Remarkable” This was the challenge issued by customer experience expert Jay Baer in opening Oracle’s Modern CX 2018 show. Actually being remarkable, of course, is much [...]
The 2018 NRF Big Show featured one overriding theme amongst all the talk of transformation, efficiencies, data, and metrics; an intent focus on providing the kind of impactful customer moments [...]
Digital Transformation (DX) is the single largest technology phenomenon that is transforming our world currently. According to IDC, the business intelligence leader, companies worldwide will [...]
