Ongoing Innovation Services

Driving success through your entire commerce journey.

At McFadyen Digital, our Ongoing Innovation Services are designed to provide continuous support and strategic enhancements to ensure your digital commerce initiatives remain at the forefront of industry trends. Our comprehensive solutions include Staff Augmentation, Managed Services, and Shared Services, each tailored to meet your unique business needs and drive sustained growth. We understand that success only begins at launch, but true excellence and sustained profitability is an ongoing journey. We offer flexible models of support for partnering with your team’s commerce leaders to ensure that innovation and iteration never ceases.

Digital Commerce Implementation Services

Managed Services

With our Managed Services, McFadyen Digital takes on the responsibility of managing and optimizing your digital commerce platforms. Our dedicated team provides end-to-end support, including monitoring, maintenance, and continuous improvement, ensuring your systems run smoothly and efficiently. Clients benefit from reduced operational costs, minimized downtime, and the peace of mind that their platforms are in expert hands, allowing them to focus on core business activities.

Shared Services

Our Shared Services model offers a cost-effective approach to accessing a wide range of digital commerce capabilities. By leveraging a shared pool of resources, businesses can enjoy the benefits of advanced technology and expert support without the overhead of maintaining these functions in-house. This collaborative approach enhances operational efficiency, drives innovation, and ensures that your digital commerce strategy evolves with industry advancements.

Staff Augmentation

Our Staff Augmentation services offer businesses the flexibility to scale their teams with highly skilled digital commerce professionals. By integrating our experts into your existing teams, we provide immediate access to specialized skills and knowledge, enabling your organization to accelerate projects, fill critical skill gaps, and maintain competitive agility. This service ensures that you have the right talent in place to drive innovation and achieve your strategic goals.

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Featured Thought Leadership

The MMM is a comprehensive framework developed by McFadyen Digital to guide businesses through the stages of developing and optimizing successful online marketplaces.

The Marketplace Suite Spot Report is an industry-first comparison guide produced by McFadyen Digital that evaluates and ranks the top marketplace platforms and technologies available today.

In this session from B2B Online 2024 in Chicago, presenter Tom McFadyen, CEO of McFadyen Digital and author of multiple books on the topic of digital commerce, provided a deep dive into the complexities and strategies of modern B2B commerce channels.

The “Marketplace Monetization” book by Tom McFadyen and other SME contributors is a comprehensive guide to maximizing revenue and growth through effective marketplace strategies and business models for any 3P digital commerce business.