WHO WE ARE

Learn about our mission, our history, and our focus on the client 

Want to know more about our services?

McFadyen Digital is the leading global agency for ecommerce marketplace strategy and implementation. Taking a collaborative approach to composable digital commerce technology, strategy, architecture, and integrations, we work with enterprises to ensure their customers are delighted by scalable and profitable shopping experiences.

As a truly global firm with active clients spanning five continents, we offer our clients the competitive advantages of rapid deployment, world-class quality, and reduced costs. Global collaboration is ingrained into our culture, so we know how to make this flexible delivery model result in value for our clients.

Years

BUILDING INTEGRATIONS

Years

ECOMMERCE EXPERIENCE

Years

MAKING MARKETPLACES

Our Mission

McFadyen’s mission is to ensure that our clients are able to maximize the return on their investment in digital commerce strategies and technologies. We fulfill this mission by taking the time to truly understand our client’s business objectives, then working with them to meet those goals. Whether an organization seeks to transform their commerce experience by platforming their business with a multi-vendor commerce approach, modernize their core ecommerce infrastructure, or simply improve an existing operations, McFadyen is a trusted partner you can count on to do what’s right.

Our History

McFadyen Digital has completed over 300 large-scale ecommerce, marketplace, marketing, and user experience projects over the past 35+ years for a prestigious client list, including several dozen of the Fortune 500. The organization combines industry best practice experience, strong project management, technology expertise, and visionary user experience with transformative strategy to create market leadership and solve critical business needs for clients.

Our Focus on Client Success

McFadyen Digital has a long history of delivering award-winning online marketplace and ecommerce shopping experiences, with over 275 successful projects involving platforms like Adobe Commerce (Magento), commercetools, Shopify Plus, Mirakl, Marketplacer, VTEX and more. Through our close partnerships with top-tier technology vendors, McFadyen and our clients have received frequent recognition for the shopping experiences we help produce.

Additionally we have integrated these ecommerce platforms with every type of external system, including ERP, CRM, POS, Fulfillment, Contact Centers, Social, Payment Gateways, Transaction Processors, Tax Services, Fraud Prevention, Email Service Providers and Analytics; just to name a few. We design and build solutions that are omni-channel focused, addressing the rapid growth of mobile and cross-channel purchasing.

  • Have an NPS score of 93 (current as of Q4 2023)
  • Have built more business-class online marketplaces than any other agency
  • Have built more Mirakl Marketplaces (over 20) than any other agency
  • Built the first online marketplace for the Fastening industry
  • Built a successful commodities marketplace for the Chemicals Industry
  • Built the first marketplace for the Florist industry
  • Built some of the first marketplaces for US Military branches
  • Have more marketplace accelerator elements than any other agency
  • Have a full-service marketplace and ecommerce strategy practice
  • Guided migration path from a legacy monolith to modern MACH architecture