Enhancing the consumer experience

Neiman Marcus offers high-fashion, women’s and men’s apparel, accessories, fine jewelry, china, crystal, and silver. The Neiman Marcus Group operates Neiman Marcus stores in 20 states and the District of Columbia, as well as Bergdorf Goodman and Last-Call clearance centers. Its mail-order business, Neiman Marcus Direct, distributes catalogs under the Neiman Marcus By Mail and Horchow names.
Highlights of the solution include:
  • Implemented new features, based on Oracle Commerce, that enhanced the user experience
  • Implemented merchandising capabilities
  • Implemented gift registry capabilities
  • Implemented wish list capabilities
  • Strategy sessions to define enhancements to the registry functionality to support in-store consultants
  • Strategy sessions to define the upgrade path for commerce platform
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