"McFadyen Solutions embodies all the qualities of the ideal ATG partner. McFadyen has completed dozens of successful ATG projects, demonstrated many years of committed leadership as an ATG partner, and built a large base of ATG-Certified consultants." — Paul Shorthose, Chairman, ATG.

• Partnership
• Certified Consultants
• ATG Accredited Partner
• ATG Onsite/Offshore Services
• Products

Partnership

ATG is the leading developer of online CRM applications that deliver an integrated, personalized experience to your customers, partners, and employees. ATG’s commerce and portals applications, powered by the industry's best personalization technology, are built on a flexible framework that allows organizations to build and integrate any e-business solution.

McFadyen Solutions, building upon ATG applications, helps companies continually improve their customer interactions and business processes to raise customer loyalty, reduce expenses, and increase revenues. McFadyen Solutions is the leading integrator of ATG's eBusiness platform and has completed over 100 ATG projects during 10 years of ATG partnership.

Through the ATG family of products, McFadyen Solutions and ATG help companies build and manage Web environments that use personalized content to promote customer satisfaction. ATG's personalization system is based on a high-performance, server-side Web application platform and targeting engine, and it offers a complete set of commerce applications for building and managing online storefronts, promotions, billing, and advertising. In addition, the ATG platform has been designed to integrate fully with many popular third-party products ranging from web content management tools such as Interwoven's TeamSite to ERP to transaction management systems.

Certified Consultants

McFadyen Solutions is proud to be the ATG Alliance Member with many ATG Certified Consultants.

Maximizing a return on investment and reducing time-to-market with ATG's solutions are dependent on the ability of developers to properly leverage the functionality and capabilities of the technology. The ATG Certification program was created following an intensive process in which more than 70 individuals, including 48 representing Alliance partners, participated in developing the examination criteria. Those that pass the exam demonstrate a thorough understanding of ATG solutions and an ability to maximize their out-of-the-box functionality. McFadyen Solutions is very proud to boast the largest number and percentage of ATG Certified Consultants of any ATG partner.

"McFadyen Solutions places enormous emphasis on the education of our consultants, and the ATG Certified Developer Exam is a tremendous measure for helping to ensure quality implementations," explained Tom McFadyen, president, McFadyen Solutions. "We are proud to boast a large number of ATG Certified consultants and will continue our commitment to this program."

ATG Accredited Partner

McFadyen Solutions is the first ATG partner to meet the requirements of the ATG Accredited Partner Program. ATG established the Accredited Partner Program in an effort to distinguish the most qualified ATG alliance partners. The program provides a measurable tool for ATG customers to discern which partners are effectively qualified to perform successful ATG implementations. Metrics of the accreditation program requirements are based on levels of training, percentage of ATG certified consultants, and a specific number of client references from ATG implementations. McFadyen was the first partner to meet all of the prescribed requirements.

"Strong ATG partners build a strong user community, which benefits everyone. ATG clients should feel confident about the partners they choose to work with, now they have a benchmark." explained Tom McFadyen, President, McFadyen Solutions. "Being the first partner to complete the ATG Accredited Partner Program is a direct reflection of McFadyen Solutions's sincere dedication to the ATG platform"

Requirements of the ATG Accredited Partner Program:

• Training: Each accredited alliance partner must complete at least 28 days of ATG instructor-led training. The training requirements are designed to ensure a well-rounded team of ATG professionals including: project managers, certified developers, scenario managers, and system administrators.
• Certification: In the requirements for the ATG Accredited Partner Program, each partner must have at least 3 certified developers. 90% of McFadyen Solutions's developer staff is certified, the largest number of any other ATG partner.
• Client References: To become ATG accredited, each alliance partner must have at least two references from completed ATG deployments. McFadyen Solutions boasts 80+ ATG implementations.

ATG Onsite/Offshore Services

McFadyen is to have some of the best ATG developers in the US. That tradition continues in India. McFadyen's India operations are seeded with our US-based Indian expatriates to ensure smooth project transition. McFadyen's clients are assured of uninterrupted development operations with the extremely stable infrastructure available in our facilities in TechnoPark, Trivandrum, India. Business continuity is ensured with redundant internet connections (trans-oceanic fiber and local satellite earth station), a backup generator for power, and redundant servers. Using Rational ClearCase, the project source code is synchronized between McFadyen's servers in the US and India. With staff, systems, and backups on both continents, business continuity is ensured in case of catastrophe in either location.

Products

ATG Overview

ATG is robust and flexible software for online CRM that offers powerful portal and commerce solutions for extraordinary service in online marketing, sales, and support. By combining the efficiencies of automation with highly personalized service, ATG helps you increase revenues while decreasing operational costs. Its unrivaled functionality reduces the cost and time of integrating with your existing infrastructure and extending applications.

ATG Commerce features Scenario Personalization, which allows you to provide a highly automated, yet highly personalized customer experience. ATG provides tightly integrated solutions with the complete functionality required to automate customer, partner, and employee interactions. Each ATG product, or module, is built to work together with every other ATG product. Our solutions are built on open, industry-standard software that fits into any enterprise easily.

Extending ATG's leadership in online CRM, ATG adds significant new publishing, search, analytics, and integration features.

Enhanced Functionality

• ATG Commerce - Enhancing B2B and B2C functionality, ATG Commerce now offers easier site maintenance with improved catalog and asset management through the new ATG Publishing module. ATG Commerce also offers tighter integration with SAP, Siebel, and Web applications, while helping companies improve their customer service.

New Functionality

• Publishing Module - Automates the creation, approval, and maintenance of the assets required for online CRM.
• Analytics Module - Adds powerful analytics capabilities.
• Search Module - Adds advanced search capabilities.

ATG Architecture and Integrations

ATG's modular architecture gives you the flexibility to create the solution that is right for your needs today and to add functionality as your needs evolve in the future. Underpinning any ATG solution is the ATG Relationship Management Platform, which provides functionality for online applications, personalization, and simplified data access. ATG's architecture allows you to build the best application for your business needs.

ATG products are also built to seamlessly connect through ATG Integrations with your enterprise business systems and enterprise assets. ATG customers like Philips, Roche, and Sony Playstation use ATG Integrations to maintain a unified view of their customers across online and traditional channels, enabling them to provide the best possible service at substantially lower costs. Because ATG offers platform independence, it also can fit into diverse IT infrastructures to leverage your existing investment.

• ATG Dynamo Application Server - a standards-based, scalable, high-performance application engine, provides the system developer and application developer with all the benefits of Java including the easy re-use and portability of JavaBean and Enterprise JavaBean components.